Global retailer

Since 2013

Working with the French retail giant Carrefour France to help them become the brand that offers the best quality of service to its customers, and to nourrish the brand ambitions for omnicommerce with 3 priorities:
1. Make the digital flagship of the brand, offering to each customer a personalized access to all Carrefour shopping facilities
2. Bring the e-business to the full potential of the brand
3. Transform the Customer Data into a strategic asset: customer knowledge, customer satisfaction, growth and profitability

Category: Digital age advertising, Data driven campaigns, Brand utility, Innovation, Editorial strategy & production, Activation, Engagement strategies, eCRM operations, Social & community management, Responsive & ecommerce websites, Innovative digital services, Mobile & wearable apps, Digital instore, Analytics & dashboarding